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Visions for Student Experience: Preparing for 2024, the SFS Policy & Beyond.

About the webinar

Co-presented by Vygo & HEDx, this webinar features a panel of higher education leaders discussing their immediate and longer-term visions for student support, equity and experience with respect to the Australian Government’s incoming Support-For-Student Policy and the Accord.

Access the webinar here


Alwyn Louw, Vice Chancellor - Torrens University.

Jodie Davis, Registrar - Griffith University.

Martin Betts, Founder - HEDx

Ben Hallett, Co-CEO & Founder - Vygo


Recorded on the 26th of October 2023.


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Executive Summary

Starting Jan 1st 2024 with the SFS Policy, a TEQSA student support crackdown and forming a Student Ombudsman, the government will use additional regulation to ensure that AUS universities consistently prioritise and improve their metrics for student equity, outcomes, and retention whilst preparing themselves for more scalability. The government believes one of the best ways to do this is to focus on student support service operations.

This executive summary is intended to give university leaders a comprehensive overview in less than 5 minutes.

Head over to our dedicated hub to stay on top of news, updates, and valuable resources related to the Accord and the Support Amendment Bill.

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Students on the platform

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Increase in Student Engagement

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Improved confidence