The Infrastructure Powering UOW's
Staff-led Support Programs

Recorded on the 25th of June 2026

Great student support programs don’t happen by chance; they’re built on strong infrastructure.

Behind every successful program are the systems that lighten the load for program teams, boost visibility into student engagement, and make it easier to track real outcomes.

Without the right infrastructure, even great programs hit a ceiling. What works for 50 students rarely holds up at 500.

That’s why we’d like to take you behind the scenes at the University of Wollongong, where Kara King will share what powers UOW’s staff-led support programs and what they’ve learned along the way.